Answers to the most frequently asked questions can be found here.
We aim to reply to your email within one working day.
We offer personal styling consultations through in-person appointments at our headquarters in Borås. The service is exclusively available to Platinum members of our loyalty programme The Passport and costs €135. If you subsequently make a purchase over €1,350, the full consultation fee will be deducted from the order value.
Interested in booking an appointment with one of our style advisors? Contact us at [email protected] and briefly tell us what you would like help with. We will then get back to you with more information and suggestions for available appointment times.
Our style advisors look forward to helping you develop your wardrobe and find carefully selected quality garments to wear and appreciate for years to come.
Enter the email address you used when you created your customer profile, and we will send you a link immediately via email where you can reset your password.
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Creating your account
Become a member of Care of Carl's loyalty program The Passport and get access to exclusive benefits and surprises completely free of charge.
By becoming a Passport member I accept our and agree to receive newsletters.
Creating your Passport
Welcome to Care of Carls loyalty program, The Passport.
Complete your profile.
It takes less than 2 minutes.
Become a member of Care of Carl's loyalty program The Passport and get access to exclusive benefits and surprises completely free of charge.
Step into a curated world shaped by style, continuity, and long-term value. A membership designed to evolve with you over time. Complete the introduction to customize your experience.
Step into a curated world shaped by style, continuity and long-term value. A membership built to evolve with you over time.
It takes less than 2 minutes.
Select at least three brands to continue.
Select at least two styles to continue.
Select at least one category to continue
Optional – you can skip this step.
You have received your first stamp.
Great service and product.
Barry M
2026-10-27
Buyer
2026-10-15
Very easy and love the coat.
Robert C
2026-10-23
Buyer
2026-10-14
Great delivery and shopping experience. Would definitely recommend
Georgia B
2026-10-15
Buyer
2026-10-06
Nagyon elégedett vagyok.
Kiss C
2026-10-14
Buyer
2026-10-05
Everything on point. Thanks!
Michal K
2026-10-14
Buyer
2026-10-05
🆗👌
Roman V
2026-10-14
Buyer
2026-10-05
A great product delivered very quickly. I can highly recommend this seller.
Darren B
2026-10-01
Buyer
2026-09-22
Quality as expected and delivered to Ireland ahead of expectancy. No hesitation in using COF C again in future.
Alan R
2026-09-30
Buyer
2026-09-21
high quality product, fair price, care well taken
Filip M
2026-09-23
Buyer
2026-09-14
супер
Ognyan P
2026-09-16
Buyer
2026-09-07
Arrived quickly and accurately, excellent experience!
Elad O
2026-09-11
Buyer
2026-09-02
Great and all delivered on time
Gordon T
2026-09-11
Buyer
2026-09-02
The service was excellent. Very prompt delivery ... excellent product . Very happy ... would recommend .
Erica N
2026-09-04
Buyer
2026-08-26
The selection process was very easy, and navigating the online shop was as well. The product presentation and the purchasing process itself were both very simple and pleasant.
Maciej D
2026-09-03
Buyer
2026-08-25
I wanted to buy a steamer from the company Steamery for travel in Europe, but the models available in the US won't work in the EU, not even with an adapter. So I had to figure out a way to get the EU compatible sent to me in the United States before my trip. I used an AI app called Claude, which helped me identify care of Carl as a potential source, and my delivery came within a matter of days. I am very pleased with my shopping experience.
Sandi M
2026-08-31
Buyer
2026-08-21
Fast efficient process and delivery
Brian W
2026-08-28
Buyer
2026-08-17
Amazing cap! The fit and the material are both top notch! You cannot go wrong with RRL!
Albert Kaszas F
2026-08-26
Buyer
2026-08-17
Fast delivery!
Tom B
2026-08-19
Buyer
2026-08-10
Good product, great service.
Taavi T
2026-08-16
Buyer
2026-08-07
Got a size 39 Contemporary fit as I’m somewhere between slim fit and contemporary. It’s quite roomy though, so I got it tailored a bit (also the sleeves). But I love the material!
Leon J
2026-08-15
Buyer
2026-08-05
Perfect !
Donald M
2026-08-13
Buyer
2026-08-03
Great choices for luxury goods, very prompt delivery and a great price in the sale!
Nick L
2026-08-12
Buyer
2026-08-03
Great products and superfast delivery. Thanks.
Yogesh P
2026-08-12
Buyer
2026-08-03
great product good price fast delivery thanks
James F
2026-08-07
Buyer
2026-07-29
I could buy again with them; items are different from other online shops
Kenneth G
2026-08-05
Buyer
2026-07-27
Ite
Michael O
2026-08-05
Buyer
2026-07-27
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AI assistant · Customer service answers weekdays 09–17
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