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Care Of Carl
Customer service
Customer Reviews
Personal service is a core part of our DNA, and we are committed to offering an inspiring and hassle-free shopping experience. With our carefully curated range, we aim to help our customers find their own personal style. The reviews below show how well we have achieved this, in the words of our customers themselves:
What do our customers say?
Lightning-fast delivery
Customers repeatedly praise very quick shipping—often within 2–4 days internationally and even next-day—arriving exactly when promised.
Excellent service
Reviews highlight great, trustworthy customer service with quick responses, helpful communication, and assistance with sizing and replacements.
Great prices & value
Many mention strong discounts, sale prices, and good value for money, sometimes noting Care of Carl had the best or only in-stock option.
Secure, thoughtful packaging
Orders arrive well packaged and safely, with extras like return papers, personalized packing info, shoe horns, and cleaning kits appreciated.
Hassle-free returns
Shoppers report easy returns and refunds, with return labels included and frictionless processes when items didn’t fit.
4.6
(2610 Rating)
(2152)
(222)
(40)
(48)
(148)
Lovely shoes, with a great discount and fast delivery
Daniel F
Purchased 2026-06-18 on careofcarl.co.uk
Well package and fast. Great!
Jonathan F
Purchased 2026-06-16 on careofcarl.co.uk
Fast delivery. Great service. Many thanks.
Juliette T
Purchased 2026-06-15 on careofcarl.co.uk
Fantastic service with quick delivery
Ahmed A
Purchased 2026-06-08 on careofcarl.co.uk
Ordered my all white Stan Smiths and they arrived ( very well packaged) from.Sweden in 4 days, great service, thanks Care of Carl, will order from you again no problem!
Gerard H
Purchased 2026-05-27 on careofcarl.co.uk
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David I
Purchased 2026-05-26 on careofcarl.co.uk
Basic to contact and get back to you straight away
David W
Purchased 2026-05-20 on careofcarl.co.uk
Great product, sizing is spot on, quick delivery and no customs issues
Craig M
Purchased 2026-05-05 on careofcarl.co.uk
10/10
Milena W
Purchased 2026-04-30 on careofcarl.co.uk
Super unusually quick.
Kassam A
Purchased 2026-04-28 on careofcarl.co.uk
First time buying from C of C, slick ordering process and delivery was a day earlier …..only place I could find what I wanted in stock as well.
Gordon S
Purchased 2026-04-19 on careofcarl.co.uk
Great price, Great product. Very quick delivery. Well packaged.
Tom G
Purchased 2026-04-15 on careofcarl.co.uk
5 star
Zell Yanyan P
Purchased 2026-04-15 on careofcarl.co.uk
Quick delivery. Easy checkout.
Eamon O
Purchased 2026-04-15 on careofcarl.co.uk
Really straightforward. Good price on the common projects and very quick delivery to UK
Giuseppe P
Purchased 2026-04-14 on careofcarl.co.uk
Very quick posting well packaged and easy returns
Glenn M
Purchased 2026-04-14 on careofcarl.co.uk
Genuinely one of the best online shopping experiences I’ve had. Everything just works — from a smooth, intuitive website to fast, spot-on delivery that arrives exactly when they say it will. No fuss, no delays, just consistently excellent service. Hard to fault — a clear five stars. ⭐⭐⭐⭐⭐
Luke T
Purchased 2026-04-13 on careofcarl.co.uk
Great products, great price, great service
Alan H
Purchased 2026-04-13 on careofcarl.co.uk
Well packaged and I appreciated them already including the papers in case I wanted to return, but I didn’t!
Adam F
Purchased 2026-04-13 on careofcarl.co.uk
Fast delivery, well packaged and, because this time the product wasn’t for me, a superbly efficient returns service with great communication. Care of Carl is a very high quality, trustworthy business, in my view.
Chris H
Purchased 2026-04-09 on careofcarl.co.uk
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