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Customer service

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FAQ

Answers to the most frequently asked questions can be found here.

E-Mail

[email protected]

We aim to reply to your email within one working day.

Personal Style Advice

We currently offer personal style advice through both digital and in-person customer meetings near our headquarters in Borås, Sweden.

If you're interested in booking a session with our personal shopper, send an email to us at [email protected], specifying whether you prefer a digital or in-person meeting, and we will get back to you with more details and available time slots.

Our style advisors look forward to helping you update your wardrobe and invest in timeless, quality garments!

4.60/5 2466 Reviews

All as expected, thank you

Adrien G

2025-04-28

Buyer

2025-04-17

Really pleased with the level of customer service &ampamp prompt refund.

Richard W

2025-04-26

Buyer

2025-04-15

great

Karol G

2025-04-23

Buyer

2025-04-14

Excellent shopping experience. Quick delivery.

Angus M

2025-04-23

Buyer

2025-04-14

Excellent

Agnieszka M

2025-04-16

Buyer

2025-04-07

A great shopping experience, fast delivery to Croatia!

Marija P

2025-04-11

Buyer

2025-04-01

Excellent!

Jurij G

2025-04-05

Buyer

2025-03-27

Best!

Aldea R

2025-04-02

Buyer

2025-03-24

I have nothing to complain about. Fast delivery, well packaged goods, clear instructions for possible returns (which I will not use). Thanks

Martin D

2025-03-24

Buyer

2025-03-14

great but need to return product. but ill be back

Ken B

2025-03-13

Buyer

2025-03-03

Chemise parfaite bonne taille bonne couleur conforme à la commande

Nadine J

2025-02-25

Buyer

2025-02-11

Everything went well besides the fact that the address I used on my last order was wrong this time and it complicated and slowed down delivery. Otherwise, very happy! :)

Michael P

2025-02-24

Buyer

2025-02-08

Envoi dans les temps. Prix intéressant.

Paolo D

2025-02-18

Buyer

2025-02-04

Fantastic service with super fast delivery to the uk

Mark S

2025-02-18

Buyer

2025-02-01

Very good service. Thank`s

Juris V

2025-02-18

Buyer

2025-02-01

Very good service &amp quality!!!!

IVAN L

2025-02-18

Buyer

2025-02-04

Very pleased with my purchase and the speed of delivery, excellent will shop with you again

Reginald H

2025-02-17

Buyer

2025-02-01

Excellent service, brilliant item at a very good price. Will definitely be buying from this shop again.

Darren H

2025-02-17

Buyer

2025-02-01

PIENAMENTE SODDISFATTO

Antonio C

2025-02-17

Buyer

2025-01-31

Great service and delivery, very efficient and hassle free. Unfortunately had to return the item as the size wasn’t correct but will be shopping here again.

Mohammad A

2025-02-12

Buyer

2025-01-29

Very good! Excellent

Diego C

2025-02-11

Buyer

2025-01-27

Very good reduction prices, a wide range of garments available in many sizes ( including smaller, many sellers disregard them) and colours. The delivery speed was indeed astonishing! The shipper (DHL) gave a multitude of options for the package&#x27s delivery. CoC excells in everything.

KYRIAKOS K

2025-02-10

Buyer

2025-01-25

Absolutely astounding service, ordered at lunchtime and package arrived before 12:30 the next day and we live in the Scottish Highlands, Top Notch Service, thank you.

David N

2025-02-10

Buyer

2025-01-27

Esperienza positiva. Consiglio a tutti C. of C.

MASSIMILIANO M

2025-02-10

Buyer

2025-01-25

Great products and top notch service ss always

Panagiotis S

2025-02-09

Buyer

2025-01-20

Never shopped before so was a bit wary. I bought an item and amazingly got it within 2 days. Im just sorry it did not fit and they didn&#x27t have an alternate size. Return policy also seamless. Definitely will shop with Care of Carl again.

Shahid K

2025-02-05

Buyer

2025-01-22

Excellent shopping experience from start to finish. I especially like how they have the garment measurements which makes choosing my size so much easier and I was pleasently surprised by the next day delivery. 5 stars all round.

W H

2025-02-05

Buyer

2025-01-22

Very good product and fast shipping. I will buy here again. Thank you.

Francisco A

2025-02-05

Buyer

2025-01-22

Muy buena compra y buen servicio. Repetiré seguro

Juan S

2025-02-04

Buyer

2025-01-21

good service

Naïm D

2025-02-04

Buyer

2025-01-13

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